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General Plumbing Questions

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You can’t snake through the tub drain. You’ll have to start by taking off the overflow plate first. It’s located above the drain, it’s round and held in place by a couple of screws. There is a hinged mechanism behind the plate that comes out and then you can snake from there. 

[/ffb_param][ffb_param route=”o gen content 2-|-accordion accordion title title”]How Do I Prevent My Pipes From Freezing? [/ffb_param][ffb_param route=”o gen content 2-|-accordion accordion content content”]

With our proximity to Chicago, we deal with freezing pipes regularly. Here are a few things you can do to try and prevent the pipes from freezing up on you.

1.) Put the faucet on a trickle. The movement of the water will help prevent freezing in the plumbing line.

2.) Open your bathroom cabinets so warm air can flow and reach the pipes under your sink.

3.) Heating cables that run alongside the pipe can be installed and insulated.

4.) Make sure your HVAC system is working properly. Most pipes freeze because of a furnace going out.

[/ffb_param][ffb_param route=”o gen content 3-|-accordion accordion title title”]How do I unclog a toilet?[/ffb_param][ffb_param route=”o gen content 3-|-accordion accordion content content”]

A toilet plunger has a cup shape that will allow you to create a tight seal, a sink plunger doesn’t and is made for flat surfaces. Get a toilet plunger, make a tight seal around the drain and vigorously plunge the device up and down. If it’s still stuck, we would recommend calling a plumber.

[/ffb_param][ffb_param route=”o gen content 4-|-accordion accordion title title”]Why is my tap water yellow?[/ffb_param][ffb_param route=”o gen content 4-|-accordion accordion content content”]The most likely culprit is rust. Check your kitchen sink for red streak stains, if they’re present it’s rust. Minerals and contaminants like rust, iron, and oxygen find their way into our water in small amounts. They stain the water an unpleasant color but most of the time it’s safe to drink. When in doubt call a plumber. [/ffb_param][ffb_param route=”o gen content 5-|-accordion accordion title title”]Why does my dishwasher stink?[/ffb_param][ffb_param route=”o gen content 5-|-accordion accordion content content”]Dishwashers have removable filters that can be cleaned. Food, grease, and particles build up inside the filter. Over time the appliance will stop cleaning the dishes as efficiently as before and smell might start to develop. To remedy this, check your manufacturer’s manual on how to clean the dishwasher filter.

Additionally, blockages can develop in the vent or drain pipes inside the wall. This can also cause unpleasant odors. [/ffb_param][ffb_param route=”o gen content 6-|-accordion accordion title title”]How long do hot water heaters last?[/ffb_param][ffb_param route=”o gen content 6-|-accordion accordion content content”]A conventional water heater is expected to last 7 to 12 years. Most water heater warranties are 10 years long. Routine maintenance can help you get the most out of your water heater. [/ffb_param][ffb_param route=”o gen content 7-|-accordion accordion title title”]What is a plumbing cleanout?[/ffb_param][ffb_param route=”o gen content 7-|-accordion accordion content content”][/ffb_param][ffb_param route=”o gen content 8-|-accordion accordion title title”]When should I turn off my water? [/ffb_param][ffb_param route=”o gen content 8-|-accordion accordion content content”]

Anytime you are performing a plumbing repair that use the water line. Additionally, we recommend turning the water off when you go on vacation. Not only to protect your home but to stop the neighbor from using your spigot to fill up their pool (we’ve seen it happen). 

[/ffb_param][ffb_param route=”o gen content 9-|-accordion accordion title title”]Why is my dishwasher not getting water? [/ffb_param][ffb_param route=”o gen content 9-|-accordion accordion content content”]

If the dishwasher is humming but water isn’t coming through, start by checking the float switch. The float assembly is at the bottom of the dishwasher tub. As water levels increase the float sensor turns off the water. Sometimes it can get stuck and a simple rinse and shake will fix it. 

Next, check the water supply line. If it’s operating correctly, the next item to check is the inlet valve. Before you replace the inlet valve, check the filter for any debris that may be causing the blockage. Most of the time cleaning this filter will put things back to normal. If it doesn’t, the next step would be replacing the entire inlet filter. This is a fairly easy and inexpensive repair if you do it yourself. 

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Sewer Line Questions

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Signs of a sewer collapse include:
Frequent backups.
Multiple fixtures clogs.
Plumbing acts weird (Tubs backing up when toilets are flushed).
Wet, waterlogged patches of grass on top of the sewer.
Slow drains throughout the house.

[/ffb_param][ffb_param route=”o gen content 3-|-accordion accordion title title”]How do you find the main sewer line to your house?[/ffb_param][ffb_param route=”o gen content 3-|-accordion accordion content content”]First, locate a drain inside your home. Then, follow it to the central drain line and chase the line to where it exits your home. This line ties into your main sewer line. Most of the time it’s a straight shot out from the building. Additionally, you could contact that city for a sewer map of your neighborhood. [/ffb_param][ffb_param route=”o gen content 4-|-accordion accordion title title”]How long does it take to replace a sewer line?[/ffb_param][ffb_param route=”o gen content 4-|-accordion accordion content content”]The amount of a time a sewer replacement job will take will vary by location. Every property has a different situation that requires a different amount of labor, equipment, and materials. We have replaced sewer pipes 5 feet underground in a single day. Other jobs have taken a few days to rectify. It depends on where the pipes are, what’s on top of it, and how badly damaged the sewer pipes are. [/ffb_param][ffb_param route=”o gen content 5-|-accordion accordion title title”]How many years does a sewer line last?[/ffb_param][ffb_param route=”o gen content 5-|-accordion accordion content content”]

It all depends on the material and the conditions but in general:

  • Orangeburg pipe: 30-50 years.
  • Clay pipe: 30-50 years.
  • Cast Iron pipe: 50-75 years.
  • PVC pipe: 100 years +.

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Attached to this page is a list of our most common questions and answers. It only covers a small portion of what we do. If you have a specific question that is not listed here, don’t hesitate to contact us. We can handle any plumbing-related problem. From faucets and sewer lines to whole house filtration systems, we do it all. You can reach us online or by phone 24 hours a day.

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