Sump Pump Repair & Replacement | Des Plaines, IL
The next time the rain starts pouring down, do you want the anxiety of wondering if your sump pump is working correctly? Or would you prefer the peace of mind that comes from knowing it’s chugging along, keeping your home nice and dry? At Green Tech Plumbing, we deliver exactly that: peace of mind. Our licensed plumbers can check, clean, repair, and install sump pumps. We’ll evaluate the pump’s size, discharge distance, and age to ensure its reliability. Plus, we keep our vans fully stocked, so if you need a replacement pump, we’ll have one ready. A reliable sump pump is important for moving water away from your home and preventing flooding.
Sump Pump FAQ’s
Yes, sump pumps handle rainwater coming in from the drain tiles. However, an ejector pump removes sewage from the basement and pumps it up and out into the sewer. If your ejector pump fails and you plan to shower in the basement, it could lead to some flooding around the pit.
At the time of writing this we charge $688 to supply and replace a sump pump. If you provide the pump, the cost will be a one-hour labor charge. This price does not include check valves or any additional piping. This price may change in the future call 847-518-5338 to find out current prices.
Insurance does not usually cover sump pump failure. However, some customers have rider policies that provide coverage. It’s best to check with your insurance company beforehand. Keep in mind that plumbing companies typically do not work directly with insurance companies or wait for payment.”
Most people don’t notice a dead sump pump until their basement is flooding. If you’re comfortable doing so, there are a few things you can check. Start by inspecting the pump to ensure it hasn’t shifted against a wall and caused the float to get stuck. Check the float for any debris that might be obstructing it. Also, check the breaker box to see if a fuse has blown. If the pump still isn’t working, call the professionals at Green Tech Plumbing Co. at 847-518-5338.
Yes, a sump pump can be turned off, but it is not recommended. There are very few situations where we would advise turning off the sump pump. One example would be if the pump was running continuously and overheating. If rain wasn’t in the forecast and we were scheduled to visit the customer, we might advise them to unplug the pump until we arrive. However, there is no maintenance benefit to unplugging your pump. If you unplug it in the winter, you must remember to plug it back in before the snow melts, or you could end up with a flood.”
A few situations can cause a sump pump to burn out. For example, if the float gets stuck and the pump runs constantly, it will recycle the same water repeatedly until it overheats and fails. Additionally, a pump that is overworked and undersized for its application will burn out over time. Both situations can be dangerous; we have seen sump pumps become so hot that the water in the pit starts to boil.
Yes, you can supply your own sump pump, and we would charge you for just one hour of labor to install it. However, we cannot provide a warranty for a pump that isn’t ours. Additionally, you get what you pay for with pumps. We don’t recommend generic pumps; instead, we suggest choosing a reputable name brand.
Green Tech Plumbing Co.
Chicago’s Sump Pump Experts
Over the years, we’ve replaced thousands of sump pumps in homes and businesses across Cook County. Regain peace of mind and protect your basement with Green Tech Plumbing. Call 847-518-5338 to schedule your free estimate today.

We carry Pro Series pumps because of their quality and reliability. Glentronics, the manufacturer of these pumps, is a family-run business like ours. They focus on building high-quality pumps, and we focus on installing them. We are always in communication with manufacturer representatives and testing new products. If we find something that offers better value, our customers will be the first to know. However, for now and in the near future, we will continue to use Pro Series pumps at our shop.
Sump Pump Failures
Your sump pump can fail for a variety of reasons, and it’s not always obvious when it starts to malfunction. Here are some common issues to look out for:
- Power Outage – Like any other appliance in your home, a sump pump stops working during a power outage. Battery-powered backup solutions are available to address this issue. These systems activate when the power goes out and operate using a lithium battery approximately the size of a car battery.
- Pump Can’t Keep Up – The amount of water and the distance it needs to be moved are crucial factors in pump sizing. Cheaper pumps may struggle during heavy rains. In such cases, upgrading to a more powerful pump is the best solution.
- Pump Is Always On – Sump pumps turn on and off depending on the water levels. If your pump is running non-stop, your switch might be stuck. Replacing the switch or adjusting the switch usually resolves the issue.
- Tough Winters – Extreme cold can clog discharge pipes and force the water back inside of the house. Proper insulation can solve this problem most of the time.
- Lifespan – Like everything in life, a sump pump wears out with time. Most sump pumps have a life span of between 5-7 years, you may get more, you may get less out of them but it’s time to start checking in on them after about 5 years.
Looking for more information about sump pumps? Check out this wiki article on the history of the sump pump.
Sump Pump Service | Des Plaines | Cook County

Most sump pump calls are completed with same-day service, and our expert team typically gets the job done in less than an hour and a half. Fast, reliable, and efficient—that’s the Green Tech Plumbing promise.
Need a sump pump? Call us today and keep your basement dry and your home protected!